📄 PRIVACY POLICY

ARTDOM

Last Updated: 24/09/2026

1. Introduction

ARTDOM (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://artdom.com and use our services.

This policy complies with:

  • The Information Technology Act, 2000 (India) and SPDI Rules, 2011
  • The Digital Personal Data Protection Act, 2023 (India)
  • The General Data Protection Regulation (GDPR) (EU)

By using our website, you consent to the practices described in this policy.

2. Business & Owner Information

Artodom (“we”, “our”, “us”) is owned and operated by:

  • Business Name: Artodom
  • Website: https://artdom.com
  • Business Type: E-commerce platform (retail of handcrafted décor products including clay idols, sculptures, and artistic items)
  • Owner / Proprietor Name: Anirban Ghosh
  • Registered Address: Bally, Durgapur, Near Tarun Dal Ground, Kolkata – 711205
  • Email Address: support@artdom.com
  • Contact Page: https://artodom.com/contact-us/

3. Information We Collect

a) Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • Company name (if provided)
  • Billing and payment details
  • Location / address

b) Automatically Collected Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data

c) Information You Provide

  • Event registrations
  • Inquiry/contact forms
  • Newsletter subscriptions
  • Customer support communication

4. How We Use Your Information

We use your data to:

  • Provide and manage services
  • Process bookings, registrations, and payments
  • Communicate with you (updates, confirmations, support)
  • Improve website functionality and user experience
  • Send promotional/marketing content (only with consent where required)
  • Ensure legal and regulatory compliance

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

  • Consent – when you submit forms or subscribe
  • Contractual necessity – to provide services you request
  • Legal obligation – compliance with laws
  • Legitimate interest – improving services and preventing fraud

6. Sharing of Information

We may share your data with:

  • Payment processors (for secure transactions)
  • Event partners (only where necessary for participation)
  • Service providers (hosting, analytics, email tools)
  • Legal authorities when required by law

We do NOT sell your personal data.

7. International Data Transfers

  • Your data may be transferred and stored outside your country
  • For EU users, transfers comply with GDPR safeguards
  • By using our services, you consent to such transfers

8. Data Retention

  • We retain personal data only as long as necessary:
    • To fulfill services
    • For legal/accounting requirements
  • After that, data is securely deleted or anonymized

9. Your Rights

Under GDPR (EU Users)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“Right to be forgotten”)
  • Restrict processing
  • Data portability
  • Withdraw consent at any time

Under Indian Law (DPDP Act 2023)

You have the right to:

  • Access your data
  • Correct and update data
  • Request erasure
  • Grievance redressal

📩 To exercise rights: support@artdom.com

10. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Analyze user behavior
  • Personalize experience

Types of cookies:

  • Essential cookies
  • Analytics cookies
  • Marketing cookies

You can manage cookies via browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers
  • Encryption where applicable
  • Access control

However, no system is 100% secure.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

13. Children’s Privacy

  • Our services are not intended for individuals under 18
  • We do not knowingly collect data from children

14. Marketing Communications

  • You may receive marketing emails only if:
    • You have opted in, or
    • It is permitted under applicable law
  • You can unsubscribe anytime via email link

15. Grievance Officer (India Compliance)

As per Indian law, you may contact our Grievance Officer:

16. Changes to This Policy

  • We may update this Privacy Policy at any time
  • Updates will be posted on this page
  • Continued use = acceptance

17. Contact Us

For any questions or concerns:

📧 Email: support@artdom.com
🌐 Website: https://artdom.com/contact-us/

18. Legal Identity Statement

For the purpose of applicable laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, Artodom acts as the “Data Fiduciary” responsible for the collection, processing, and protection of user data.